Simply call: tel.: 855-701-5777 or look here to find a Service Partner near you.
24 hours a day - 7 days a week. No matter when you call, this Service Partner is available to support you around the clock. For your ease of mind.
Knowledge of specific requirements, such as parts and access restrictions, is essential. This Service Partner is trained and equipped for marine specific units. So you can rely on the best service for your requirements.
Optimal performance from day of installation with Certified Installation. RATIONAL Service Partners offer transparent, fast and personalized installation solutions.
Tailor-made service solutions for maximum operational reliability, according to RATIONAL standards. For your individual offer, please contact your Service Partner.
We audit and train all of our RATIONAL Service Partner rigorously once per year.
This includes inspecting their measuring equipment, ensuring that they have a proper supply of spare parts, and providing in-depth training to all service staff.
Testing our units properly requires special measurement technology.
All of our RATIONAL Service Partners are equipped with the appropriate test equipment, which is also subject to regular inspections.
Our RATIONAL Service Partners use only original RATIONAL parts to service our cooking systems, and always have a sufficient quantity of these parts on hand.
Our broad network of RATIONAL Service Partners ensures that you’ll always have service when you need it. Just call us, and we’ll get you the help you need in no time.
Our most recent software updates are always available free of charge. That way, you’ll benefit from our cooking research specialists’ latest findings. Now, your iCombi Pro and iVario Pro will always be on the cutting edge of technology.
Services | Basic | Plus | Premium |
---|---|---|---|
Inspections | ✓ | ✓ | ✓ |
Inspections during extended working hours | - | - | ✓ |
Exhaust gas measurements (for gas appliances) | ✓ | ✓ | ✓ |
Replacement of defined wear parts | - | ✓ | ✓ |
Replacement of all wear parts | - | - | ✓ |
Care instructions | - | ✓ | ✓ |
24-Hour reaction time | - | ✓ | ✓ |
24/7 service hotline | - | - | ✓ |
Repairs included | - | - | ✓ |
Services | Inspections |
Basic | ✓ |
Plus | ✓ |
Premium | ✓ |
Services | Inspections during extended working hours |
Basic | - |
Plus | - |
Premium | ✓ |
Services | Exhaust gas measurements (for gas appliances) |
Basic | ✓ |
Plus | ✓ |
Premium | ✓ |
Services | Replacement of defined wear parts |
Basic | - |
Plus | ✓ |
Premium | ✓ |
Services | Replacement of all wear parts |
Basic | - |
Plus | - |
Premium | ✓ |
Services | Care instructions |
Basic | - |
Plus | ✓ |
Premium | ✓ |
Services | 24-Hour reaction time |
Basic | - |
Plus | ✓ |
Premium | ✓ |
Services | 24/7 service hotline |
Basic | - |
Plus | - |
Premium | ✓ |
Services | Repairs included |
Basic | - |
Plus | - |
Premium | ✓ |