Our services.
RATIONAL ServicePlus.

As soon as you have one of our appliances in your kitchen, you can start accessing RATIONAL ServicePlus services at any time — from the first day of product service life to the last.

And they don’t cost you a single penny more. It doesn’t matter how old or new your unit is, or how large or small your concerns are. With more than 1,000 chefs worldwide, RATIONAL is there for you wherever and whenever you need us.

RATIONAL is your partner:
  • Who is there for you.
  • Who understands you.
  • Who trains you.
  • Who keeps showing you new tips and tricks.
  • RATIONAL CookingLive

    Cook with our kitchen professionals and find out how RATIONAL can revolutionise your kitchen.

    You can find all the dates here
  • Advice

    Would you like a consultancy service that takes into account the special features of your kitchen? Consultation where you can sense that it’s about finding real solutions, not about closing the deal quickly? Then you'll feel right at home with RATIONAL. We will work closely with you to develop the exact solution that is best tailored to your needs.

  • Design

    We will also support you in planning and will make suggestions for kitchens renovations or new builds. Anyone wanting to test our appliances for a while before purchasing can also do that. Just call us on: Tel. +44 1582 480388.

  • On-site training

    We demonstrate to your kitchen team in your own kitchen how our appliances work and how they can best be used to suit your specific requirements.

    On-site training
  • Academy RATIONAL

    Further training is part of the service at RATIONAL. Visit our basic demonstrations for our SelfCookingCenter® and CombiMaster® Plus units. We also offer paid events on selected special topics. There you'll see how you can use the SelfCookingCenter® in your establishment and discover new possibilities for events or for an attractive menu.

    Register here
    Academy RATIONAL
  • Software updates

    Even the software updates are free with us: simply Club RATIONAL download them in ClubRATIONAL and join in benefiting from the latest findings of our cooking research. This will make sure your SelfCookingCenter® is always up to date with the latest technology.

    Software updates

    The internet platform for professional chefs. ClubRATIONAL offers interesting information and plenty of inspiration for your kitchen—whether it be recipes, expert advice or video instructions on how to use our appliances. Log in at .

    Club RATIONAL App
    Profit from our useful practical advice and service even when you're mobile.

  • ChefLine®

    We offer a telephone consulting service to answer any questions you have about applications or recipes. Call us for quick, straightforward advice from one chef to another, 365 days a year. Reach the ChefLine® on tel. no. +44 7743 389863.

  • RATIONAL Service Partner

    Our SelfCookingCenter® units are reliable and durable. Should you ever encounter technical issues, our RATIONAL Service Partner can provide fast, efficient assistance. Guaranteed spare parts supply and a weekend call-out team included.

    Find your RATIONAL Service Partner here
    RATIONAL Service Partner


We would be delighted to answer any questions about our products and RATIONAL.

+44 1582 480388 Callback service Contact us


If you have any application questions, you can call upon the experience of our RATIONAL master chefs 365 days a year.

+44 7743 389863 Contact us


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A dense service network of qualified RATIONAL Service Partners is available to you around the clock. Find your local RATIONAL Service Partner:

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