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RATIONAL AG and COVID-19

As the world grapples with COVID-19, the impact on our industry has become increasingly significant. While we cannot predict the future, we know that through this crisis we will remain focused on doing what we do best: providing our customers with an outstanding product and after-purchase experience.

At RATIONAL USA, we are proceeding with a “business as usual” mentality while implementing measures that ensure the health and safety of our employees, customers and communities. We are taking orders, shipping out units across North America, providing service expertise and answering the RATIONAL ChefLine.

We have more than 2,500 RATIONAL combi ovens in stock, and we are receiving containers of new units, accessories and spare parts every day. We are committed to providing you and your commercial kitchen with the very best solution for your culinary needs.

If you need support, please contact us here:

  • The ChefLine: 866-306-CHEF (2433)
  • RATIONAL Service Partners: (866) 891-3528
  • Email inquiries: info@rational-online.us

2-year warranty.

To support our customers during the global pandemic, RATIONAL is extending the warranties on RATIONAL SelfCookingCenter® and CombiMaster® Plus cooking systems that have expired during March, April and May 2020. Customers with warranties expiring during the listed months will have three additional months added to their warranty. As an example: if your warranty ends on March 21st, it will be extended until June 21st. All of the warrant condition remain the same.

Take care,
Your friends at RATIONAL USA

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Contact

For additional information, please contact us at:

(888) 320-7274 Callback service Contact us
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ChefLine

If you have any application questions, you can call upon the experience of our RATIONAL master chefs 365 days a year.

866-306-CHEF (2433) Contact us
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You will find your RATIONAL dealer in its vicinity when you either type in your postal code or your city.

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Service

Our professional and responsive network of RATIONAL Service Partners are here to support you. Find your local RATIONAL Service Partner:

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