Our services.
RATIONAL ServicePlus.

As soon as you have one of our appliances in your kitchen, you can start accessing RATIONAL ServicePlus services at any time — from the first day of product service life to the last.

And they don’t cost you a single penny more. It doesn’t matter how old or new your unit is, or how large or small your concerns are. With more than 1,000 chefs worldwide, RATIONAL is there for you wherever and whenever you need us.

RATIONAL is your partner:

Who is there for you.
Who understands you.
Who trains you.
Who keeps showing you new tips and tricks.

RATIONAL CookingLive

Cook with our kitchen professionals and find out how RATIONAL can revolutionise your kitchen.
You can find all the dates here
Advice

Would you like a consultancy service that takes into account the special features of your kitchen? Consultation where you can sense that it’s about finding real solutions, not about closing the deal quickly? Then you'll feel right at home with RATIONAL. We will work closely with you to develop the exact solution that is best tailored to your needs.
Design

We will also support you in planning and will make suggestions for kitchens renovations or new builds. Anyone wanting to test our appliances for a while before purchasing can also do that. Just call us on: Tel. +41 71 727 90 90.
On-site training

We demonstrate to your kitchen team in your own kitchen how our appliances work and how they can best be used to suit your specific requirements.
Academy RATIONAL

Further training is part of the service at RATIONAL. Visit our basic demonstrations for our SelfCookingCenter^® and CombiMaster^® Plus units. We also offer paid events on selected special topics. There you'll see how you can use the SelfCookingCenter^® in your establishment and discover new possibilities for events or for an attractive menu.
Register here
Software updates

The software updates are included with us: Benefit from the latest findings of our cooking research. We thus ensure that your SelfCookingCenter^® or VarioCookingCenter^® is always up to date with the latest technology. This even happens automatically with RATIONAL ConnectedCooking.
Just start the update, that’s it.
RATIONAL ConnectedCooking

The internet platform for professional kitchens. Simply connect your appliances and benefit from numerous additional functionalities, such as simple appliance management, remote control via smart phone or simple transfer and management of your cooking programmes or automatic HACCP documentation. Let yourself be inspired by the full recipe library with thousands of international recipes, which you can simply download onto your unit at the click of the mouse. This is in addition to lots of expert tips, suggestions and videos for the optimisation of your kitchen. This is of course also available for your mobile via app and fulfils the highest security standards.
Register at no cost and take advantage of all the benefits immediately: ConnectedCooking.com
ChefLine^®

We offer a telephone consulting service to answer any questions you have about applications or recipes. Call us for quick, straightforward advice from one chef to another, 365 days a year. Reach the ChefLine^® on tel. no. +49 8191 327561.
RATIONAL Service Partner

Our SelfCookingCenter^® and VarioCookingCenter^® units are reliable and durable. Should you ever encounter technical issues, our RATIONAL Service Partner can provide fast, efficient assistance. Guaranteed spare parts supply and a weekend call-out team included.
Find your RATIONAL Service Partner here