When Eugene Tan left his career in education to join his family’s food business, he wasn’t just stepping into a kitchen — he was stepping into decades of culinary tradition. At Serangoon BBQ & Curry 1983 (SBC1983), recipes are rooted in the past. But behind the scenes? The operation is anything but old-school.
“RATIONAL’s technologies enable us to reduce key-man dependency, train staff quickly, and deliver consistent results.“
Before RATIONAL, the kitchen leaned heavily on the instincts of experienced cooks — where reproducing traditional dishes to the same standard was often a matter of feel, not fact.
Today, that pressure is gone.
With precise cooking programs and intuitive controls, even junior staff can now deliver consistent results — reducing training time, minimising onboarding effort, and avoiding human error.
“The ovens let junior staff work more confidently, and that’s helped us reduce mistakes and operate more smoothly overall,“ Eugene explains.
The multifunctionality of the ovens means fewer traditional appliances are needed in the kitchen — creating a more compact, efficient setup that’s better suited for Singapore’s space-limited kitchens. Additionally, manpower costs have come down, as fewer experienced hands are needed to maintain high standards. Energy consumption is also more efficient, supporting the brand’s broader cost-control goals.
“We use ConnectedCooking for centralised recipe uploads, ensuring consistency across both outlets,“ Eugene shares. “It also allows us to remotely monitor cooking processes and receive timely service updates. This has brought peace of mind and added a layer of professionalism to our kitchen operations.“
With RATIONAL’s iCombi Pro 6-1/1 ovens and ConnectedCooking platform, Eugene has created a system that protects the family’s legacy, while setting the business up for what’s next…
…one delicious, smart, and connected step at a time.