With your consent, we use Customer Match features from Meta (for Facebook and Instagram), LinkedIn and Google to display personalised ads to you through our social media sites or their ad networks. For this purpose, we transmit lists of customer data (e.g. your email addresses/phone numbers) in encrypted form to the relevant platform provider or advertising network provider. They will check to see if the customer information transferred exists in their own customer database. If this is the case, the data can be used to form target groups. This enables us to display personalised advertisements on the platforms or advertising networks in accordance with your interests. We use the Customer Match functions of the following vendors for this purpose:
Meta Custom Audience (via Customer List)
For Facebook and Instagram, we use the Custom Audience (Customer List) service. The provider is Meta Platforms Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The responsible service provider in the EU is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin/Ireland. Custom Audience (Customer List) allows us to create target groups and display personalised ads on Facebook and Instagram.
To do this, we upload lists of data (such as first name, last name, company name, postcode, town, email address, telephone number) in hashed and therefore encrypted form into Meta's Advertising Manager. Meta checks if this data is available in its own customer database for Facebook or Instagram users. Meta cannot decrypt the hash values if the corresponding data is not already stored in the database. As a result, Meta does not receive the uploaded data, but can only determine whether or not the data is already available at Meta. If there is a match, the data can be used to form target groups. After the comparison, the transmitted data is deleted.
We are joint controllers with Meta for the use of the Custom Audience (Customer Liste) service in accordance with Article 26 GDPR. We have entered into a joint controllership agreement, which sets out the respective responsibilities for fulfilling our obligations under the GDPR. As joint controllers, we are informing you, with regard to Article 26 GDPR, about the essentials of the joint controllership agreement between us and Meta: https://www.facebook.com/legal/controller_addendum . If you have any further questions about privacy, please contact us by email: privacy@rational-online.com. You can also assert your rights against Meta at https://www.facebook.com/help/contact/367438723733209. Further information on this can be found in the Meta privacy policy. https://www.facebook.com/privacy/policy/
The recipient of the data is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin/Ireland. The parent company of Meta Ireland, Meta Platforms Inc., is based in California, USA. A transfer of data to the USA cannot be excluded. Insofar as data is processed outside the EU/EEA, in order to establish a secure level of data protection with the service provider, we must comply with the standard data protection clauses adopted by the EU Commission pursuant to Article 46 GDPR, which allows the transfer of personal data to a third country in individual cases. For the USA, the European Commission also adopted its adequacy decision on 10 July 2023. Meta Platforms Inc. has been certified under the EU-US Data Privacy Framework (DPF). This means that Meta Platforms Inc. has publicly committed to comply with the DPF obligations, so a transfer of data to the US is already covered by the European Commission's current adequacy decision under Article 45 GDPR. For more information about processing contact information, please see the "Terms of Use for Custom Audiences with Customer List", https://www.facebook.com/legal/terms/customaudience
Google Ads Customer Match
For the Google advertising network, we use the Google Ads Customer Match service provided by Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The controller for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
With Google Customer Match, lists of customer information (such as your email addresses/phone numbers) are uploaded to Google in encrypted form as hash values. Google compares this data with its own customer databases and can create target groups based on matches. Google also cannot decrypt the hash values if the corresponding data is not already stored in the database. After the customer match lists have been created, the encrypted customer data is deleted. These target groups enable us to display personalised ads in Google Ads in Google Search, the Google Shopping tab, Gmail, YouTube and Google networks.
We have concluded an order processing agreement with Google Ireland Limited for data processing with Google Ads Customer Match. In addition, Google Ireland Limited and Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA have entered into standard contractual clauses for the transfer of data to the USA. You will find more information about this at: https://support.google.com/google-ads/answer/6379332 and https://support.google.com/google-ads/answer/6334160.
For the USA, the European Commission also adopted its adequacy decision on 10 July 2023. Google LLC is certified under the EU-US Privacy Framework. This safeguards data transfers to Google LLC based on the adequacy decision pursuant to Article 45 GDPR.
If you do not want us to show you personalised ads, you can change your preferences in the Privacy tab of your Google Account. This link can be used to disable data processing: https://adssettings.google.com/notarget
LinkedIn Matched Audiences
On LinkedIn, we use the LinkedIn Matched Audiences service to target our advertising campaigns to specific audiences. Matched Audiences is a service of the LinkedIn Corporation, 1000 W Maude Ave, Sunnyvale, CA, 94085-2810 USA. The responsible body for EU/EEA users is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.
We use Matched Audiences to upload encrypted customer data in hashed form to the LinkedIn Campaign Manager to determine the recipients of our LinkedIn ads. We use Contact Targeting to send LinkedIn your customer information (such as your email address, first name and last name). LinkedIn compares this data with its own customer user accounts and forms target groups based on matches. With the Company Targeting function, we load company lists into the campaign manager (company name, website, industry, stock exchange abbreviation and country), which LinkedIn matches with the company pages on the platform, thus capturing employees of the companies as target groups. We do not know whether or to what extent LinkedIn also uses this information for its own purposes.
We have entered into a joint controllership agreement with LinkedIn pursuant to Article 26 GDPR, which sets out the respective responsibilities for the fulfilment of the obligations under the GDPR. You can view this at https://legal.linkedin.com/pages-joint-controller-addendum . For more information about the agreement between us and LinkedIn, please visit: https://www.linkedin.com/help/linkedin/answer/124838
The recipient of the data is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. In accordance with the LinkedIn Privacy Policy, personal data is also processed by LinkedIn in the USA by LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and in other third countries. LinkedIn Corporation USA is not yet certified under the EU-US Privacy Shield. LinkedIn also undertakes to use the new EU standard contractual clauses pursuant to Article 46 GDPR adopted by the EU Commission if a third country transfer takes place. For more information on LinkedIn’s standard contractual clauses, please visit: https://www.linkedin.com/legal/l/eu-sccs
The legal basis for the data processing described when we use the customer matching functions of Meta (Custom Audience Customer List - Facebook/Instagram), LinkedIn (Matched Audiences) and Google (Customer Match) is your consent, Article 6 (1) 1 lit. a GDPR. The data processing described above will not be carried out without your consent. You can withdraw your consent at any time with immediate effect by sending an email to socialmedia@rational-online.com .