Introduction. Further training. Effective.
Questions are answered before they are even asked.
New cooking system, new employees and new ideas. There is always a reason to try out RATIONAL services that come with every iCombi and iVario. Most of them will only cost you a smile. After all, you should be able to make the most of your unit's capabilities, receive regular inspiration and enjoy long-term support in your day-to-day operations.
Support, help, service.
Relax and enjoy your day in the kitchen.
Installation and unit introduction training.
Delivery, assembly and installation - it is always best to invest in the professional support of the RATIONAL Service Partner. Partners are regularly trained and are familiar with the latest technology. Then you can get started. With the unit introduction training. Whilst RATIONAL cooking systems are self-explanatory, a couple of tips and tricks may sometimes help. A RATIONAL master chef will show you and your team these as soon as the cooking system has been installed. Free of course.
Individual support.
To enable you to start easily achieving your goals from the very first day.
Your personal line to RATIONAL.
Here for you 365 days a year: RATIONAL ChefLine. Questions on preparation methods, settings and cooking paths, or even on planning a banquet - RATIONAL chefs are a telephone call away to advise you on the cooking systems. Fast, uncomplicated and free of charge.
Reach the ChefLine on:
+49 8191 327300
Just call us.
and we'll turn your challenges into solutions.
Free updates for your units.
You progress. The RATIONAL cooking systems continue to progress. That is why software updates are made available regularly and free of charge. Connected RATIONAL units can download updates automatically; if they are not connected, the update can be carried out manually using a USB flash drive or the RATIONAL Updater app.
Your benefits.
Benefit from new features, optimised cooking paths and enhanced security, depending on the unit, version and operating environment.
The digital kitchen management system from RATIONAL.
Always knowing what the iCombi or the iVario are doing? Transferring cooking programs with a single click? Retrieving HACCP data? Getting suggestions from the recipe database? The ConnectedCooking networking solution makes it possible. When starting your cooking system, you will be asked to log in and register your cooking systems for free. If you are not sure how it works, your RATIONAL Service Partner will be happy to help.
Digitalisation made easy.
Register, log in and off you go. Keep control from anywhere.
Academy RATIONAL.
Professional, practice-based and in small groups - this is learning with RATIONAL. Learn how to get the most out of your RATIONAL cooking system. How to find new ideas. How you can motivate your employees. How you can improve work processes. Best of all: The basic demonstrations for iCombi and iVario are free.
You can also attend special paid demonstrations including on banqueting, industry catering and nutritious cuisine.
With the goal in mind.
Amaze your guests.
The free digital customer training.
More than 170 videos, explanations of cooking paths, application examples, operating instructions, information on ConnectedCooking, cleaning and accessories, and much more. The training app is a helpful tool for quickly understanding the cooking systems iVario Pro, iCombi Pro and iCombi Classic, allowing you to familiarise new employees or simply to find information for your daily work.
Training with RATIONAL is now easier than ever.
Download the app now and get started.
Tailored to your needs.
Analyse, optimise and train - together with the RATIONAL specialists, rethink and optimise your menu and production. The analysis, consultation and training take place at your premises and are tailored to your needs. For more efficiency and satisfied guests.
For those who are already thinking of tomorrow.
RATIONAL cooking systems are designed for commercial use and can achieve a long service life with proper installation, care and regular maintenance. You are also very well equipped in the event of a problem: Over 1,200 certified RATIONAL Service Partners are available to you worldwide. Whether as part of a maintenance package with clearly defined services at a fixed price, as part of the 2-year warranty or simply on request. With your permission and with ConnectedCooking, even remotely.
Always reliable.
We are committed to providing high-quality service and products to ensure the reliable operation of your units.
RATIONAL guarantees 10 years of availability of all listed service parts. This increases planning reliability, helps ensure the equipment has a long service life and can help to reduce downtime.
