PC Tank in Luxembourg. On the road to success with the iHexagon.

The ingredients for PC Tank's success in Luxembourg.

The PC Tank petrol station chain operates a total of 24 stations in Luxembourg, all of which are renowned for their good food, regardless of their size. With their own brand, Gourmet Rapide, they have set a new standard on the market: customers can expect the same quality at all locations. But success demands greater speed without compromising quality. After all, no guest should have to wait long. So the question arose: How can PC Tank processes be further optimised using new technology?

Early morning at the small Differdange petrol station. The last of the night owls meet the early birds. Fresh coffee, warm croissants, sandwiches - Antonio and his two colleagues, both named Elisa, have a lot to do early in the morning, but they never get stressed because they are well prepared with the full loads in their iHexagon and iCombi Pro. They can also produce anything as required in the shortest possible time.

Industry:

  • Petrol station

Core business:

  • QSR, food to go
  • 24 petrol stations and two shops
  • Food available 24/7 (at the five largest stations)

Location:

  • Luxembourg
Bake frozen ciabatta
04:30 min.
Bake frozen baguette
03:30 min.
Croissant
11:00 min.
Soft pretzels
10:00 min.
Chicken fingers
06:00 min.
Croque monsieur
03:15 min.
Finished burger
02:20 min.
Finished ciabatta
01:45 min.

For Natalie Höft, Cédric Levannier, Antonio and his team, the iHexagon is an indispensable part of the petrol station. Their working day has become easier, customers can be served more quickly and the quality of the food has improved considerably. No wonder everyone is in such a good mood here. And the sales figures are excellent.

The challenge;

  • Fresh food, partly 24/7
  • Short warm-up/prep times
  • Reduce customer waiting times
  • Ensure food quality
  • Preparation according to the food concept

The solution:

  • iHexagon

Customer benefits:

  • Fast production and additional production
  • Excellent food quality
  • Standardisation
  • Short waiting times
  • High customer satisfaction