Nugget Markets owns 11 RATIONAL combi ovens, and it plans to purchase additional cooking systems in the future to outfit 7 more locations. “The RATIONAL allows us to be more effective and efficient,” Chef Dulman says. “We are not standing and probing and watching and rotating, we’re utilizing the oven for its smart, intelligent cooking.”
RATIONAL’s after-sales support and the ConnectedCooking app makes choosing RATIONAL easy for Chef Dulman. ConnectedCooking allows him to access HACCP data in seconds for the health inspector, and he uses it to push new menu programs to all the stores. He can troubleshoot when it comes to service (and the service partner can diagnose the problem remotely and bring the part with him, reducing downtime).
But ultimately, it is food quality and consistency that matters the most to Chef Dulman. “The RATIONAL has allowed us to standardize operations in the most vital and delicate areas, especially with proteins,” he said. “The RATIONAL combi oven is able to capture skill and finesse, and replicate it across all skill levels.”