Networking makes everything easy at "dean&david".
"dean&david" offers fast, but above all healthy cuisine: Salads, bowls and curries – without flavour enhancers, but with sustainability on the menu. This is catching on in Europe, especially in German-speaking countries. There are now 170 outlets. For "dean&david", this means: 170 times the same menu, 170 times the same standards, 170 times the same processes.
The key to quality: Standardisation and consistency.
Leo Thiemann, Regional Manager responsible for communication between the branches and head office, knows that this is not so easy to implement. His responsiblities therefore also include establishing, controlling and optimising standards. With the large number of restaurants that need to be managed come further challenges: “It is not easy to achieve standardisation – primarily due to a shortage of skilled workers and high staff turnover.” Thiemann’s solution: "We let any kind of technology support us."
Very simple, very intuitive and quick to learn.
One such technology is the iCombi Pro by RATIONAL. With its intelligent functions, it guarantees the same excellent food results every time, while also being easy to use. "In the hospitality industry, a top product means consistency. RATIONAL has helped us to simplify the processes because we can run our own display with the “dean&david” cooking programs on the units." How does this work? With the kitchen management system ConnectedCooking, which connects the combi oven in the branch to headquarters: this is where cooking programs are created on the smartphone, PC or tablet.
"At the touch of a button, they are sent to the displays in the restaurants. Very simple, very intuitive and quick to learn." The employee at the unit only has to select the right image – it is deliberatly controlled via images rather than language so that international colleagues can also understand everything – and the combi oven takes care of the rest. No matter who is cooking, whether in Munich or Berlin: The chicken in the Ceasar salad is identical in taste, appearance and quality.
The entire “dean&david” world at a glance.
"Digitalisation has helped us a lot in saving time. In the morning, we can see the whole 'dean&david' world on screen at a glance." ConnectedCooking also provides detailed information about the cooking systems: Availability, capacity utilisation, hygiene status including all HACCP data and an overview of the energy consumption of the individual cooking systems. “This means that nothing is lost and we always have everything under control – at all locations at the same time,” Thiemann concludes.
- Challenge:
Despite a shortage of skilled workers, high-quality and consistent food quality must be ensured in all "dean&david" branches. - Solution:
The use of the intelligent iCombi Pro accross all branches and its networking with headquarters via the digital kitchen management system ConnectedCooking. - Customer benefits:
From headquarters, cooking programs and individual unit displays are quickly and easily transferred directly to the RATIONAL units in the restaurants. This means that cooking processes are automated – regardless of the user – which ensures standardised dishes across all branches.
ConnectedCooking.
Maximize the potential of your RATIONAL cooking systems with ConnectedCooking, our digital kitchen management solution: Roll out cooking programs, update system software and record HACCP data. To make everything easier. No matter where your cooking systems are.