With your consent, we use Customer Match functions provided by Meta (for Facebook and Instagram), LinkedIn, and Google to show you personalized advertisements on those providers' platforms (either on our corresponding profiles or through the providers' advertising networks). For this purpose, we transmit lists of customer data (e.g. email addresses/telephone numbers) in encrypted form to the provider of that particular platform or advertising network. The providers check whether the transferred customer data is part of their own customer databases. If so, the records can then be associated for purposes of forming target groups. This allows us to show ads on the platforms or advertising networks that are personalized to your interests. We use the following providers' Custom Match functions for this purpose:
Meta Custom Audience (via customer list)
For Facebook and Instagram, we use the Custom Audience (customer list) service. The provider is Meta Platforms Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. In the EU, the service provider responsible is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin, Ireland. Custom Audience allows us to create target groups and display personalized ads on Facebook and Instagram.
For this purpose, we upload lists of data (such as first and last name, company name, ZIP code, city, e-mail, telephone number) to the Meta advertising manager in hashed and thus encrypted form. Meta checks whether this data exists in its own customer database for Facebook/Instagram users. Meta cannot decrypt the hash values if the corresponding data is not already stored in the database. Consequently, uploading the data does not supply it to Meta, but merely allows Meta to determine whether it already has the data or not. If there is a match, the data can be associated in order to form target groups. After this comparison process is complete, the transmitted data is deleted.
We and Meta are jointly responsible for the use of the Custom Audience (customer list) service in accordance with Art. 26 GDPR. We have entered into a joint responsibility agreement to define each party's responsibilities for fulfilling obligations under the GDPR. With regard to Art. 26 GDPR, we hereby provide the following information concerning the essentials of the joint responsibility agreement between us and Meta: https://www.facebook.com/legal/controller_addendum . If you have any further questions on the subject of data protection, please contact us via email: privacy@rational-online.com. You can also contact Meta to assert your rights at https://www.facebook.com/help/contact/367438723733209. Consult the Meta Data Protection Policy for more information. https://www.facebook.com/privacy/policy/
The recipient of the data is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin, Ireland. The parent company of Meta Ireland (Meta Platform Inc.) is based in California in the United States. Data transfer to the US cannot be ruled out. Insofar as data is processed outside the EU/EEA, in order to establish a secure level of data protection, the agreement we have entered into with the service provider incorporates the standard data protection clauses adopted by the EU Commission pursuant to Art. 46 GDPR; these clauses permit the transfer of personal data to a third country in individual cases. The European Commission adopted its adequacy decision for the US on July 10, 2023. Meta Platforms Inc. has been certified according to the EU-US Data Privacy Framework (DPF). This means that Meta Platforms Inc. has made a public commitment to comply with DPF obligations, which means that data transfers to the USA are already secured pursuant to Art. 45 GDPR on the basis of the current adequacy decision of the European Commission. Further information on the processing of contact information can be found in the Terms of Use for Custom Audiences with Customer List, https://www.facebook.com/legal/terms/customaudience
Google Ads Customer Match
For the Google advertising network, we use the Google Ads Customer Match service provided by Google LLC (1600 Amphitheater Parkway Mountain View, CA 94043, USA). Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland is responsible for users in the EU/EEA and Switzerland.
For Google Customer Match, lists of customer data (e.g. your email address/telephone number) are uploaded to Google in encrypted form as hash values. Google compares this data against its own customer databases and can use matches to create target groups. Google is also unable to decrypt hash values if the corresponding data is not already in its database. After creating the Customer Match lists, the encrypted customer data is deleted. With the help of these target groups, we can display personalized Google Ads in context of Google searches, on the Google Shopping tab, in Gmail, on YouTube, and on the Google networks.
For data processing with Google Ads Customer Match, we have entered into a data processing agreement with Google Ireland Limited. In addition, Google Ireland Limited and Google LLC 1600 Amphitheater Parkway Mountain View, CA 94043, USA, have agreed upon standard contractual clauses for the transfer of the data to the USA. More information is available here: https://support.google.com/google-ads/answer/6379332 and https://support.google.com/google-ads/answer/6334160.
The European Commission adopted its adequacy decision for the US on July 10, 2023. Google LLC is certified under the EU-US Privacy Framework. This safeguards data transfers to Google LLC based on the adequacy decision pursuant to Art. 45 GDPR.
If you do not want this, you can customize personalized advertising in your Google user account under the Privacy tab. Data processing can be deactivated using this link: https://adssettings.google.com/notarget
LinkedIn Matched Audiences
On LinkedIn, we use the LinkedIn Matched Audiences service to target our advertising campaigns to specific target groups. Matched Audiences is a service of LinkedIn Corporation, 1000 W Maude Ave, Sunnyvale, CA, 94085-2810 USA. The responsible authority for users in the EU/EEA is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.
Matched Audiences allows us to upload encrypted customer data in hashed form to the LinkedIn campaign manager and determine recipients of our LinkedIn ads. We use the Contact Targeting function to transmit your customer data (such as your email address, first name, and last name) to LinkedIn. LinkedIn compares this data against its own customer user accounts and uses matches to form target groups. With the “Company Targeting“ function, we load company lists into the campaign manager (company name, website, industry, stock market code and country), which LinkedIn compares against the company pages on the platform in order to record employees of those companies as target groups. We do not know in detail whether or to what extent LinkedIn also uses this data for its own purposes.
We have entered into a joint responsibility agreement with LinkedIn pursuant to Art. 26 GDPR in order to define each party's responsibilities for fulfilling obligations under the GDPR. You can view this agreement under https://legal.linkedin.com/pages-joint-controller-addendum . For more information on the agreement between us and LinkedIn, please visit: https://www.linkedin.com/help/linkedin/answer/124838
The recipient of the data is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. In accordance with LinkedIn’s privacy policy, LinkedIn also processes personal data in the USA through LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA, as well as in other non-EU countries. LinkedIn Corporation USA is not yet certified under the EU-US Privacy Framework. LinkedIn undertakes to use the new EU standard contractual clauses adopted by the EU Commission in accordance with Art. 46 GDPR if a transfer to a third country takes place. For more information on LinkedIn’s standard contractual clauses, please visit: https://www.linkedin.com/legal/l/eu-sccs
When we use the customer match functions provided by Meta (Custom Audience customer list – Facebook/Instagram), LinkedIn (Matched Audiences) and Google (Customer Match), the legal basis for the data processing described is your consent, Art. 6 para. 1 S. 1 lit. a GDPR. The data processing described will not be carried out without your consent. You can withdraw your consent at any time, effective for the future, by sending an e-mail to socialmedia@rational-online.com .