Scores Quebec and Ontario

Time savings wasn’t the only upside to the new combi ovens. There was also a major reduction in labor. “Half the items we produce out of these ovens don’t need someone to be physically there all the time, which means we can multitask that employee, so one employee can actually do the job of two.”

Still, the biggest plus is what the iCombi Pro did for the food itself. “I can emphatically say at this point in our operations that if you go to Scores in Dorval, or any other Scores that has a RATIONAL combi oven, you will be experiencing the juiciest chicken you will ever have in our chain.”

“Using the RATIONAL, we were utterly amazed. And that’s what prompted us to from one unit, to two and then to three.” - Kosta Ziss, Owner, Scores in Dorval

According to Dufresne one of the iCombi Pro’s standout features is iProductionManager, which greatly simplifies the cooking process. This convenient feature allows users to see which dishes can be cooked together, then monitors each tray separately, adjusting cooking times to optimize results.

It’s almost like having an extra cook in the kitchen, says Dufresne. “With one unit, I can do pretty much everything. It simplifies everything, and the quality of the food is just unsurpassed.”

MTY was so impressed with the RATIONAL that it began demoing the technology to its franchises, where it’s been met with similar approval. “Once they’ve worked with a RATIONAL, they stick with RATIONAL.”

The challenge:

  • Using traditional equipment, cooking their chicken took over 2.5 hours and reuired monitoring
  • The results were not always consistent

The solution:

  • iCombi Pro

Customer benefit:

  • Their chicken now only takes 40 minutes to complete and requires no monitoring
  • The results are always consistent
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