Jump in. Learn more. Optimize.
So questions are answered before they arise.
New cooking system, new employees, new ideas. There’s always a reason to try out the RATIONAL services that come with every iCombi and iVario. Most of them will only cost you a smile. After all, we want you to make the best possible use of your cooking systems, find new inspiration regularly, and enjoy long-term support with your everyday working life.
Support, help, service.
So you can come into the kitchen relaxed every day.
Installation and Unit Introduction.
Delivery, set-up, installation – your best bet is to invest in the expert support of RATIONAL Service Partners. They receive regular training, and they're familiar with the latest technology. After that, you'll be ready to start. With your Unit Introduction. Although RATIONAL cooking systems are self-explanatory, a few tips and tricks can still be helpful. As soon as your cooking system has been installed, an expert RATIONAL chef will walk you and your team through them. Free of charge, of course.
Individual support.
Now you can enjoy success even more easily from day one.
Questions are answered before they are even asked.
Here for you 365 days a year: RATIONAL ChefLine. Questions on preparation methods, settings and cooking paths, or even on planning a banquet - RATIONAL chefs are a telephone call away to advise you on the cooking systems. Fast, uncomplicated and free of charge.
Reach the ChefLine on:
1-844-405-6211.
Just call us.
And we'll turn your challenges into solutions.
Free updates for your cooking systems.
They're continuing to develop. RATIONAL cooking systems are always evolving. Which is why we make regular software updates available at no charge. Networked RATIONAL units can receive updates automatically; without networking, updates can be carried out manually using a USB stick or the RATIONAL Updater app.
Benefit.
New functions, optimized cooking paths and improved safety (depending on the unit, version, and operating environment).
The RATIONAL digital kitchen management system.
Always knowing what your iCombi or iVario is doing? Transferring cooking programs with one click? Calling up HACCP data? Browsing the recipe database for inspiration? The ConnectedCooking networking solution makes them all possible. When your cooking system starts, you'll be offered the opportunity to register yourself and your cooking systems free of charge. If you're not sure how to proceed, your RATIONAL Service Partner will be happy to help you.
Digitization made easy.
Register, log in, go. And keep an eye on everything from anywhere.
Academy RATIONAL.
Professional, practical, in small groups – that’s learning with RATIONAL. Discover everything you can get out of your RATIONAL cooking system. How to discover new ideas. How to motivate your employees. How to improve workflows. The best part? Basic seminars for the iCombi and the iVario are free.
You can also take part in special paid seminars on topics like banqueting, catering, and health-conscious cooking.
With your goal in mind.
Amaze your guests.
Tailored to your needs.
Analyze, optimize, train – work with RATIONAL specialists to rethink and optimize your menu and production processes. Analysis, consultation, and training are tailored to your needs, right in your kitchen. For greater efficiency and satisfied customers.
For everyone who‘s already thinking about tomorrow today.
RATIONAL cooking systems are designed for commercial use, and with proper installation, care, and regular maintenance, it can enjoy a long service life.. But even if worse comes to worst, you'll be well equipped: more than 1,200 certified RATIONAL Service Partners are at your service worldwide. Whether as part of a maintenance package with clearly outlined services at fixed prices, under the 2-year warranty, or simply as required. And with your permission and ConnectedCooking? Even remotely.
Count on it.
We rely on high-quality products and service to help your cooking systems run reliably.
RATIONAL guarantees 10-year availability on all listed service parts. This increases planning security, helps ensure a long cooking system service life, and can reduce downtime.
