The PC Tank filling station chain operates a total of 24 stations in Luxembourg, all of them – regardless of size – known for great food. With their in-house brand, Gourmet Rapide, they've set a new standard on the market: customers can look forward to consistently high quality at every location. But success demands speed – without compromising on quality. After all, customers don't want to be kept waiting. So, the question is: how can new technology help optimize PC Tank processes even further?
Early morning at a small gas station in Differdange. The last few night owls mingle with the first few early birds. Fresh coffee, warm croissants, sandwiches... even this early, Antonio and his two co-workers (both named Elisa) have a lot to do. They never have to rush, though – full loads of food from their iHexagon and iCombi Pro cooking systems have them ready for anything. And both units can produce extra batches as needed in practically no time.
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Core business:
Location:
| Bake frozen ciabatta | 4:30 min. |
| Bake frozen baguettes | 3:30 min. |
| Croissant | 11:00 min. |
| Soft pretzels | 10:00 min. |
| Chicken fingers | 6:00 min. |
| Croque Monsieur | 3:15 min. |
| Finish burgers | 2:20 min. |
| Finish ciabatta | 1:45 min. |
| Bake frozen ciabatta | |
| 4:30 min. | |
| Bake frozen baguettes | |
| 3:30 min. | |
| Croissant | |
| 11:00 min. | |
| Soft pretzels | |
| 10:00 min. | |
| Chicken fingers | |
| 6:00 min. | |
| Croque Monsieur | |
| 3:15 min. | |
| Finish burgers | |
| 2:20 min. | |
| Finish ciabatta | |
| 1:45 min. | |
Natalie Höft, Cédric Levannier, Antonio, and the whole team consider the iHexagon an indispensable part of the gas station. Their day-to-day work has gotten easier, their customers enjoy quicker service, and the food quality has improved even more. No wonder everyone's in such a good mood around here. Sales are brisk, too.
The challenge is producing just enough food -
The solution?
Benefits to customers: